MLA
Greenberg, Robert, et al. "Culture and Consumer Trust in Online Businesses." Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 1402-1421. https://doi.org/10.4018/978-1-61520-967-5.ch087
APA
Greenberg, R., Wong-On-Wing, B., & Lui, G. (2010). Culture and Consumer Trust in Online Businesses. In I. Management Association (Ed.), Electronic Services: Concepts, Methodologies, Tools and Applications (pp. 1402-1421). IGI Global. https://doi.org/10.4018/978-1-61520-967-5.ch087
Chicago
Greenberg, Robert, Bernard Wong-On-Wing, and Gladie Lui. "Culture and Consumer Trust in Online Businesses." In Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 1402-1421. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-967-5.ch087
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