Cyber Transportation Logistics: Architecting a Global Value-Chain for Services

Cyber Transportation Logistics: Architecting a Global Value-Chain for Services

Yupo Chan (University of Arkansas at Little Rock, USA), Jaouad Boukachour (School of Logistics, ISEL, France), Chia-Chu Chiang (University of Arkansas at Little Rock, USA), Madan Mohan Dey (University of Arkansas at Pine Bluff, USA), Charles-Henri Fredouët (School of Logistics, ISEL, France), Hing-Po Lo (City University of Hong Kong, China), Farhad Moeeni (Arkansas State University, USA) and Albert K. Toh (University of Arkansas at Pine Bluff, USA)
Copyright: © 2010 |Pages: 27
DOI: 10.4018/978-1-61520-603-2.ch015
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Abstract

In today’s global economy, products and services are provided across international borders. The sourcing of these products and services becomes an integral part of international businesses. Information, communication and transportation technologies (ICTT) have made this job significantly more streamlined. However, there is an advantage that big companies, such as Wal-Mart, have over small and medium size ones. While the big companies have the ICTT resources to source globally at will, small and medium enterprises (SME) are much less prepared to do so, resulting in a large competitive disadvantage. By contrasting SMEs with their more successful “big brothers,” we highlight the salient ICTT features in a system architecture. This serves as a checklist for any assistance that might be rendered to SMEs and other entities in overcoming their competitive impediment. These findings are the result of numerous international workshops and conferences held in Hong Kong (the export city for a bulk of the Chinese consumer products) and in Arkansas (the headquarters of Wal-Mart).
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Priorities

With the advent of information/communication technology and efficient transportation, it is an understatement that the world economy is now totally interdependent between even distant lands. For example, as the U. S. and Hong Kong transition from manufacturing-based to knowledge-based service economies, there are fundamental changes in organizational structures in similar places around the globe—including operational, decision and control, and behavioral changes. Under this scenario, the authors have the unique opportunity and responsibility to reexamine the important subject of Cyber Transportation LogisticsArchitecting a Global Value Chain for Services. The classic supply chain problem has been researched by a number of authorities (Bowersox et al. 2007, Chopra & Meindl 2007, Coyle et al. 2009, Mangan et al. 2008). However, the core problem—namely identifying a more general paradigm on the technological factors for success—has yet to be overcome.

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