Cyberloafing: An Emerging Online Counter-Productive Work Behaviour

Cyberloafing: An Emerging Online Counter-Productive Work Behaviour

J-Ho Siew Ching, Ramayah Thurasamy
Copyright: © 2017 |Pages: 14
DOI: 10.4018/978-1-5225-2480-9.ch019
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Abstract

Technology has pervaded our daily lives more than ever. The use of technology has become a tool to achieve competitive advantage by firms. The pervasive use of technology also has its drawbacks. Employees who cannot recognise the limits between work and leisure may have taken this opportunity to utilise companies' Internet access while at work by surfing non-work related websites to satisfy their own needs. This behaviour is known as Cyberloafing and it is thought to contribute to failures of organisations. This study introduces cyberloafing as one of the counter-productive work behaviour at the workplace. It consists of an introduction to cyberloafing, counter-productive work behaviour, and some reviews on cyberloafing research. Overall, the study provides the reader with a better understanding of cyberloafing.
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Background

Cyberloafing is personal use of the Internet by employees while at work for non-work-related purposes (Jia & Jia, 2015; Al-shuaibi, Subramaniam, & Mohd Shamsudin, 2014; Blanchard & Henle, 2008; Liberman, Seidman, McKenna, & Buffardi, 2011; Weatherbee, 2010). Related activities of cyberloafing include sending and receiving emails or messaging, browsing the Internet for information or news, watching online movies using YouTube, and online shopping (Liberman et al., 2011; Weatherbee, 2010). In some cases, some employees even browse through famous social networking sites (SNSs) such as Facebook, Twitter, and YouTube for the sake of seeking friends, chatting with a friend, or updating their daily lifestyle activities on their own blogs (Kim, Sohn, & Choi, 2011).

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