Cybersecurity and Human Capital in Community Banks

Cybersecurity and Human Capital in Community Banks

Joel F. Williquette (University of Wisconsin-Green Bay, USA)
DOI: 10.4018/978-1-5225-7909-0.ch087
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The topic is cybersecurity and human capital. The research question explored is, “Do United States (US) community businesses have the right human capital and technology resources to effectively counter the rising threat of cybercrime in the US?” Research findings conclude that US businesses need to increase their efforts and invest in technologies, staff, technical training, and processes and programs aimed at improving the use of risk-based assessments, defenses, intrusion and anomaly detection, and the business's ability to recover should a cybercrime take place.
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Literature Review

The literature review looked at definitions, the US Government's response to rising cybercrime perpetrated against US businesses and governmental institutions, the players that account for the rising tide in cybercrime, the cost of cybercrime, and the solutions that exist for US businesses including investing in technology, staff, and training.


To add clarity, it is important to define five terms. The Oxford Dictionary (2015) defines “cyberthreat” as the possibility of a malicious attempt to damage or disrupt a computer network or system; “cybercrime” as being crime conducted via the Internet or some other computer network; “cyberwar” as the use of computers to disrupt the activities of an enemy country, especially the deliberate attacking of communication systems; “cybersecurity” as the state of being protected against the criminal or unauthorized use of electronic data, or the measures taken to achieve this; and “human capital” as the skills, knowledge, and experience possessed by an individual or population, viewed in terms of their value or cost to an organization or country.

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