Data Analysis and Results

Abstract

In an attempt to underline the importance of critical success factors in public and private sector organizations, a survey of randomly selected chief information officers was conducted. The survey population was generated from the Leadership Library database, which includes Yellow Books for corporate and government officials. Approximately 285 chief information officers were selected by random number generation to be included in the data set. Of the 285 individuals, 96 chief information officers responded (a response rate of 33.7%). The resulting data set was analyzed with respect to the perceived influence and actual organizational performance on the 14 critical success factors. Given the relatively small n of the sample, the data offered in this section are exploratory in nature and are not considered to be representative of the population of public and private sector chief information officers. However, it does offer background information and a snapshot of how CIOs perceive the various critical success factors, which can further enhance the points articulated in the expert interviews found in Section II.