Data Breach Incidents and Prevention in the Hospitality Industry

Abstract

The hotel industry, reliant on substantial financial and personal data, faces heightened susceptibility to cyber security threats, necessitating a meticulous examination of data breaches. This chapter conducts a comprehensive analysis of data breach dynamics within the hotel sector and proffers recommendations for effective preventative and remedial measures. Commencing with a detailed exploration of the mechanics underlying data breaches in the industry, the discussion delineates common categories such as credit card theft and personal data leakage, elucidating methodologies and potential repercussions. Furthermore, this chapter critically scrutinises noteworthy instances of data breaches, presenting detailed case studies that illuminate both technological and human oversights involved, along with the ensuing ramifications on financial standings, reputation, and regulatory compliance. These cases serve as foundational material for deriving insightful conclusions and formulating optimal practices conducive to robust mitigation and prevention strategies.