MLA
Cater-Steel, Aileen and Shelly Grist. "The Definition Dilemma of E-Commerce." Electronic Commerce: Concepts, Methodologies, Tools, and Applications, edited by Annie Becker, IGI Global, 2008, pp. 2093-2102. http://doi:10.4018/978-1-59904-943-4.ch159
APA
Cater-Steel, A., & Grist, S. (2008). The Definition Dilemma of E-Commerce. In Becker, A. (Ed.), Electronic Commerce: Concepts, Methodologies, Tools, and Applications (pp. 2093-2102). IGI Global. http://doi:10.4018/978-1-59904-943-4.ch159
Chicago
Cater-Steel, Aileen, and Shelly Grist. "The Definition Dilemma of E-Commerce." In Electronic Commerce: Concepts, Methodologies, Tools, and Applications. edited by Annie Becker, 2093-2102. Hershey, PA: IGI Global, 2008. http://doi:10.4018/978-1-59904-943-4.ch159
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