On the Design of Knowledge Management System for R&D Organization: Integration of Process Management and Contents Management

On the Design of Knowledge Management System for R&D Organization: Integration of Process Management and Contents Management

Yongtae Park (Seoul National University, Korea), Yongtae Kim (Seoul National University, Korea) and Intae Kang (Seoul National University, Korea)
DOI: 10.4018/978-1-59904-933-5.ch121
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Abstract

This chapter proposes a framework for designing knowledge management system (KMS) for R&D organization. Broadly, KMS comprises two principal modules: a process management module to administer knowledge activities to generate and utilize knowledge, and a contents management module to deal with knowledge contents, input and output of knowledge activities. The two modules are then materialized through two operational systems: workflow management system (WFMS) for R&D process and R&D knowledge management system (RKMS) for R&D contents. As a building block to integrate the two systems, workflow-based knowledge map is suggested. The authors admit that the research is an exploratory proposal that suggests merely a conceptual scheme. Therefore, it is required to elaborate detailed procedure and materialize real system.

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