MLA
Beck, Roman and Jochen Franke. "Designing Reputation and Trust Management Systems." E-Commerce Trends for Organizational Advancement: New Applications and Methods, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2010, pp. 118-135. http://doi:10.4018/978-1-60566-964-9.ch007
APA
Beck, R., & Franke, J. (2010). Designing Reputation and Trust Management Systems. In Khosrow-Pour, D.B.A., M. (Ed.), E-Commerce Trends for Organizational Advancement: New Applications and Methods (pp. 118-135). IGI Global. http://doi:10.4018/978-1-60566-964-9.ch007
Chicago
Beck, Roman, and Jochen Franke. "Designing Reputation and Trust Management Systems." In E-Commerce Trends for Organizational Advancement: New Applications and Methods. edited by Mehdi Khosrow-Pour, D.B.A., 118-135. Hershey, PA: IGI Global, 2010. http://doi:10.4018/978-1-60566-964-9.ch007
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