Developing and Aligning a Knowledge Management Strategy: Towards a Taxonomy and a Framework

Developing and Aligning a Knowledge Management Strategy: Towards a Taxonomy and a Framework

Jean-Pierre Booto Ekionea (University of Quebec in Montreal, Canada) and Deborah E. Swain (North Carolina Central University, USA)
DOI: 10.4018/978-1-61520-965-1.ch201
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Abstract

Knowledge capitalization has become a major economic driver in business today and has created enormous requirements for organizations as they reconsider their goals and adapt their business strategies. However, the definition of knowledge management in an organizational context is a difficult task to realize (Spiegler, 2000). Although knowledge is a critical resource, it is generally poorly managed (Earl, 2001). Good knowledge management can help with achieving business goals, as it requires an alignment of KMS and BS. Researchers in KM suggest a taxonomy to better define the field (Earl, 1983; Galliers, 1987; Hansen et al, 1999; Maier, 2001; Yu et al, 2004). This paper provides a KMS and BS alignment framework and taxonomy with concepts, links (contextual links among concepts), actors, actions and processes for effective knowledge management through alignment and interaction in an organization.

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