Developing Graduate Qualities Through Information Systems and Information Technology Literacy Skills

Abstract

This chapter introduces role play and case study as an approach to developing graduate qualities through information systems and information technology literacy skills. It argues that a case study and role play approach provides a good vehicle to develop a student’s understanding of the graduate qualities valued by employers by developing their skills in the areas of lifelong learning, conflict resolution, problem solving, group communication, and time management. It adds to the understanding of why it is important for business students who will become end-user developers to understand the risks to an organization of poor-quality end-user-developed applications and the responsibilities that they have to their organization to adopt good working practices.