MLA
Craig, Ron and Detlev Nitsch. "Developing an Online Fleet Management Service: AlertDriving.com." Electronic Business: Concepts, Methodologies, Tools, and Applications, edited by In Lee, IGI Global, 2009, pp. 652-668. http://doi:10.4018/978-1-60566-056-1.ch040
APA
Craig, R., & Nitsch, D. (2009). Developing an Online Fleet Management Service: AlertDriving.com. In Lee, I. (Ed.), Electronic Business: Concepts, Methodologies, Tools, and Applications (pp. 652-668). IGI Global. http://doi:10.4018/978-1-60566-056-1.ch040
Chicago
Craig, Ron, and Detlev Nitsch. "Developing an Online Fleet Management Service: AlertDriving.com." In Electronic Business: Concepts, Methodologies, Tools, and Applications. edited by In Lee, 652-668. Hershey, PA: IGI Global, 2009. http://doi:10.4018/978-1-60566-056-1.ch040
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