Developing Regional Tourism Using Information Communications Technology

Abstract

Tourism and hospitality industries are heavily reliant on the effective exchange of information between suppliers, intermediaries, regulatory and marketing agencies, and consumers (Sheldon, 1999). Many technologies may be employed to facilitate this exchange, with the selection of the most appropriate technologies in any given circumstance depending on issues such as the proximity of agents; the extent to which information is dynamic; and the application of information as part of business or decision-making processes.