Development of Survey Instrument: Confirmatory Survey

Abstract

The previous chapter (Chapter 4) described the development and validation of a survey instrument for the purpose of data collection in order to examine broadband adoption, usage and impact. Chapter 3 provided a discussion and justification of the data collection and analysis methods. This chapter presents the findings obtained from a nationwide survey that was conducted to examine the adoption, usage and impact of broadband in UK households. The chapter is structured as follows. The next section presents a response rate of the survey and descriptions of how the non-response bias test was conducted. This is followed by a description of the reliability test conducted to assess the internal consistency of the survey instrument. The findings relating to the factor analysis are then presented. Following this, an overall discussion of the instrument is presented. Finally, a summary of the chapter is provided.