MLA
Chaudhry, Abdus Sattar. "What Difference Does It Make: Measuring Returns of Knowledge Management." Knowledge Management: Concepts, Methodologies, Tools, and Applications, edited by Murray E. Jennex, IGI Global, 2008, pp. 2907-2918. http://doi:10.4018/978-1-59904-933-5.ch236
APA
Chaudhry, A. S. (2008). What Difference Does It Make: Measuring Returns of Knowledge Management. In Jennex, M. E. (Eds.), Knowledge Management: Concepts, Methodologies, Tools, and Applications (pp. 2907-2918). IGI Global. http://doi:10.4018/978-1-59904-933-5.ch236
Chicago
Chaudhry, Abdus Sattar. "What Difference Does It Make: Measuring Returns of Knowledge Management." In Knowledge Management: Concepts, Methodologies, Tools, and Applications. edited by Murray E. Jennex, 2907-2918. Hershey, PA: IGI Global, 2008. http://doi:10.4018/978-1-59904-933-5.ch236
Export Reference
