Digital Government Development Strategies: Lessons for Policy Makers from a Comparative Perspective

Abstract

This chapter provides policy makers with a comprehensive framework for developing national digital government strategies. This framework raises the importance of technical and economic situations, cross-country comparison of laws and institutions, and the necessity of considering political contexts. More importantly, it outlines the general developmental strategies and critical success factors for improving the practice of national digital government efforts. To illuminate the utility and application of the framework through an examination of Poland and Taiwan’s experience, this chapter also yields insights into specific considerations for designing and improving digital government.