MLA
Utsi, Steven, and Joost Lowyck. "Digital Literacy and the Position of the End-User." End-User Computing: Concepts, Methodologies, Tools, and Applications, edited by Steve Clarke, IGI Global, 2008, pp. 397-403. https://doi.org/10.4018/978-1-59904-945-8.ch031
APA
Utsi, S. & Lowyck, J. (2008). Digital Literacy and the Position of the End-User. In S. Clarke (Ed.), End-User Computing: Concepts, Methodologies, Tools, and Applications (pp. 397-403). IGI Global. https://doi.org/10.4018/978-1-59904-945-8.ch031
Chicago
Utsi, Steven, and Joost Lowyck. "Digital Literacy and the Position of the End-User." In End-User Computing: Concepts, Methodologies, Tools, and Applications, edited by Steve Clarke, 397-403. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-945-8.ch031
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