Digital Transformation and Health Systems Performance in Global Settings During COVID-19

Digital Transformation and Health Systems Performance in Global Settings During COVID-19

Omkolthoum ElSayed, Wesam Mansour
DOI: 10.4018/978-1-7998-8973-1.ch003
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Abstract

This chapter aims at providing a view of the recent digital transformations features and applications that have taken place amid the COVID-19 pandemic. The government-coordinated efforts worldwide have focused mainly on the pandemic containment and mitigation. The scale of coordination and data management required for effective implementation of the various containment and mitigation strategies across many countries has relied on adopting digital health applications, integrating them into health policy and healthcare services. This was observed in pandemic planning, surveillance, testing, contact tracing, quarantine, and healthcare services. Evaluating the implementation of these technologies, practices, and health delivery services worldwide, as well as factors supporting or hampering their use are highlighted in this chapter.
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Introduction

COVID-19 is an infectious disease caused by the novel Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2). It originated from Wuhan, Hubei Province, China in December 2019, then was declared as global pandemic (Zhu N, 2020). Until today, the source of the coronavirus disease (COVID-19). The human-to-human and health care worker transmission is high, and the fatality rate is greater than 1% with no effective antiviral therapy and some emergency-use-approved vaccines have been produced and used worldwide.

Since the emerging of the COVID-19 and despite the relative availability of the vaccines, the core of the pandemic management across the world has been containment and mitigation1 with various degrees of success in managing the burden of COVID-19 (Zhu N, 2020). Because of COVID-19 incubation period and strong transmissibility the containment and mitigation efforts of COVID-19 pandemic face many challenges. For example, if we compare COVID-19 with severe acute respiratory syndrome (SARS) and Middle East Respiratory Syndrome (MERS), COVID-19 has many new features and hidden symptoms. In addition, it spread more rapidly due to increased globalization (Peeri, N C, et. al. 2020). The virus mutation, and further spread is now a fact.

As part of the mitigation and containment efforts, the world gradually locked down life in different ways and different degrees. Not only were lives lost, but also people lost their jobs and most countries’ economies were and still suffer. Moreover, the pandemic reshaped many sectors and business models. The most affected and argued to be changed forever is the healthcare sector (Sohrabi C, 2020). Fundamental changes took place in the core of the health industry and system across most of the countries and in a very high speed.

In their attempts to develop new ways for containment and mitigation of the virus, many countries have adopted digital health technologies (Zhou F, 2020). The world has soon realized that digital health technologies can offer an innovative pandemic response strategy by using more effectively methods that are challenging if followed manually. The containment and mitigation efforts were translated into surveillance, testing, contact tracing, and strict quarantine related activities and processes to flatten the incident curve. Many countries, therefore, have integrated digital technologies into their governmental coordinated policies and processes (Sera Whitelaw, 2020). The integrated digital health technologies and processes are employing artificial intelligence (AI), big data, 5G mobile networks, Internet of Things (IoT), mobile health applications, telehealth services, cloud computing, blockchain, and health information exchange (HIE) services (Kuperman G J, 2011). Integrated with national health systems, these digital health technologies can aid in reporting and monitoring human-to-human transmission, data collection and analysis, tracking and alarming, building solution scenarios, providing remote services for isolated cases among other services. These technologies proved to be helpful in providing effective support in pandemic containment and mitigation (Ammenwerth E, 2006). This was mainly observed in the functions of planning, surveillance, testing, contact tracing, quarantine, and healthcare delivery. Australia; Canada; China; Iceland; Germany; Singapore; South Korea; Sweden; and Taiwan; are among the main countries which employed and integrated these technologies in their health policies to face the pandemic.

Key Terms in this Chapter

Screening: Assessing for signs of disease in an apparently asymptomatic population.

Lockdown: The active restriction and control of the movement of people by governments.

Per Capita Mortality: A measure of deaths in a particular population, scaled to the size of that population.

Incidence: The number of individuals who develop a condition during a particular time period.

Quarantine: The process of isolating and restricting the movement of potentially exposed or infected people.

Tracking: Monitoring the spread of infection across locations.

Containment: The use of available tools to restrict the spread of infection.

Mitigation: The action of reducing the severity of the pandemic.

Testing: Using medical procedures to confirm a diagnosis in individuals suspected of having a disease.

Contact Tracing: The process of identifying people who might have come into contact with an infected person.

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