Digital Transformation in School Management: Insights From Administrators' Perspectives

Abstract

This study aims to explore school administrators' perspectives on the digital transformation of school management processes. It examines the tools used in digital transformation, its impact on decision-making, planning, coordination, communication, institutional hierarchy, and evaluation processes, as well as the challenges faced and actions required based on administrators' experiences. Conducted in Kars city schools, this phenomenological study utilized qualitative research methods. The research involved 29 school administrators from primary, secondary, and high schools in Kars, selected using a maximum variation sampling technique. Data were gathered through the “School Administrator Interview Form on Digital Transformation of School Management Processes” and analyzed using descriptive and content analysis. The administrators emphasized the need for in-service training on digital transformation, enhancing digital competencies, staying open to innovations, and the effective use of digital tools.