MLA
Ng, E. M.W., and P. Banerjee. "The Dilemma of Dairy Farm Group between Redesigning of Business Processes and Rebuilding of Management Information Systems." Cases on Information Technology and Business Process Reengineering, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2006, pp. 221-240. https://doi.org/10.4018/978-1-59904-396-0.ch014
APA
Ng, E. M. & Banerjee, P. (2006). The Dilemma of Dairy Farm Group between Redesigning of Business Processes and Rebuilding of Management Information Systems. In M. Khosrow-Pour, D.B.A. (Ed.), Cases on Information Technology and Business Process Reengineering (pp. 221-240). IGI Global. https://doi.org/10.4018/978-1-59904-396-0.ch014
Chicago
Ng, E. M.W., and P. Banerjee. "The Dilemma of Dairy Farm Group between Redesigning of Business Processes and Rebuilding of Management Information Systems." In Cases on Information Technology and Business Process Reengineering, edited by Mehdi Khosrow-Pour, D.B.A., 221-240. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59904-396-0.ch014
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