Document Management, Organizational Memory, and Mobile Environment

Abstract

Wireless networks and new tools utilizing mobile information and communication technologies (ICTs) challenge the theories and practices of document management, in general, and records management, in particular. The impact of these new tools on document management as a part of organizational memory is as yet unexplored because the wireless and mobile working environment is a new concept. Recent studies of mobile environment have focused on mobile work itself or technologies used, and the aspect of document management, especially records management, has been ignored.