MLA
Loser, Kai-Uwe, Alexander Nolte, Michael Prilla, Rainer Skrotzki and Thomas Herrmann. "A Drifting Service Development: Applying Sociotechnical Design in an Ambient Assisted Living Project." Phenomenology, Organizational Politics, and IT Design: The Social Study of Information Systems. IGI Global, 2012. 311-323. Web. 23 Apr. 2018. doi:10.4018/978-1-4666-0303-5.ch017
APA
Loser, K., Nolte, A., Prilla, M., Skrotzki, R., & Herrmann, T. (2012). A Drifting Service Development: Applying Sociotechnical Design in an Ambient Assisted Living Project. In G. Viscusi, G. Campagnolo, & Y. Curzi (Eds.), Phenomenology, Organizational Politics, and IT Design: The Social Study of Information Systems (pp. 311-323). Hershey, PA: IGI Global. doi:10.4018/978-1-4666-0303-5.ch017
Chicago
Loser, Kai-Uwe, Alexander Nolte, Michael Prilla, Rainer Skrotzki and Thomas Herrmann. "A Drifting Service Development: Applying Sociotechnical Design in an Ambient Assisted Living Project." In Phenomenology, Organizational Politics, and IT Design: The Social Study of Information Systems, ed. Gianluigi Viscusi, Gian Marco Campagnolo and Ylenia Curzi, 311-323 (2012), accessed April 23, 2018. doi:10.4018/978-1-4666-0303-5.ch017
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