Drivers of Promoting Employee Workplace Happiness: Tourism and Hospitality Sector

Abstract

Workplace happiness has become a topic of interest in today's employment world as employee retention and their satisfaction is the major concern for organizations today. Workplace happiness refers to a state in which employees feel comfortable, secure, and safe. Many employers are willing to spend money in order to hire life coaches and trainers who can conduct sessions on team-building exercises, gameplays, practical training, and experience sharing in order to keep their employees happy and enthusiastic at work. In the hospitality and tourism sectors, enhancing people's wellbeing and quality of life encompasses a number of different factors, such as employee happiness, customer experience, sustainability, and community involvement. It prioritizes the requirements of individuals over those of businesses, research on well-being and quality of life is ethical. In this chapter we analyze on improving people's well-being and quality of life in the hospitality and tourism industries