MLA
Holmes, Douglas. "Drop the "e": Marketing E-Government to Skeptical and Web-Weary Decision Makers." Electronic Government: Concepts, Methodologies, Tools, and Applications, edited by Ari-Veikko Anttiroiko, IGI Global, 2008, pp. 1016-1046. https://doi.org/10.4018/978-1-59904-947-2.ch078
APA
Holmes, D. (2008). Drop the "e": Marketing E-Government to Skeptical and Web-Weary Decision Makers. In A. Anttiroiko (Ed.), Electronic Government: Concepts, Methodologies, Tools, and Applications (pp. 1016-1046). IGI Global. https://doi.org/10.4018/978-1-59904-947-2.ch078
Chicago
Holmes, Douglas. "Drop the "e": Marketing E-Government to Skeptical and Web-Weary Decision Makers." In Electronic Government: Concepts, Methodologies, Tools, and Applications, edited by Ari-Veikko Anttiroiko, 1016-1046. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-947-2.ch078
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