E-Government in Public Administration in Africa: Systemic Impediments and Perspectives

E-Government in Public Administration in Africa: Systemic Impediments and Perspectives

Guy-Maurille Massamba (The Model Praxis, USA)
DOI: 10.4018/978-1-4666-8358-7.ch075
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Abstract

This chapter is motivated by the need to escape the illusory perception of an incongruous implementation of information and communication technology policies in public administration processes in Africa. The problem is brought to light through an analytical distinction between e-government and e-governance. The analysis deals primarily with the impact of the new techno-economic regime, fostered by the development of information and communication technologies, on business and administrative structures, and shows that the conditions of implementation have varied from one political and policy environment to another. An inquiry into African ICT policies reveals a problem translated into the scantiness of African public administration structures in incorporating the conditions of technological change. The approach to solving the problem derives from the underlying distinction between e-government and e-governance. It shows that the efforts that produced thriving outcomes have tended to instill principled behaviors and actions in the restructuring of public administration structures.
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Technological Change: The Systemic Context Of E-Government

E-government is readily analyzed from the perspective that posits the determinant role played by information technology in the process of global change. However accurate this view is, it is structurally and analytically incomplete, for it is important not to overlook the transformation of the technological regime globally. Structural and analytical considerations, taken to their full explanatory extent, elucidate the reasons for limited impact associated with e-government progress in Africa. They assume a comprehensive approach that places information technology, without lessening its significance, within a whole context of technological change. Hence, it is not erroneous to state that progress, or the lack thereof, in e-government in Africa is significant of the degree to which the region has embraced the transformation of the technological regime and has incorporated technological change in the whole development process.

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