E-Procurement System as an E-Government Platform: Case of South Korea

E-Procurement System as an E-Government Platform: Case of South Korea

Young Jin Shin (PaiChai University, South Korea)
DOI: 10.4018/978-1-4666-9461-3.ch021
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Abstract

This chapter introduces and analyzes the best practices and development methods for Information Communication Technologies (ICTs) in South Korea in the realm of e-Government. To the present, national informatization in South Korea has focused on e-Government. This is because e-Government can lead to transformation in national information infrastructure and the public services sector, leading to increased efficiencies. Thus, firstly, this chapter focuses on defining the key concepts of e-Government. Secondly, it analyzes public document systems for the best practices of e-Government in South Korea in the following categories: Government for Citizens (G4C), Government e-Procurement Systems (GePS), the governance system, the On-Nara Business Process System, and the Home Tax Service (HTS). E-Government has reduced the number of documents and therefore reduced costs. In particular, the e-Procurement system has proven effective. This chapter explains the theoretical concepts of e-Government in South Korea via a literature review. Finally, this chapter analyzes instances of success and suggests avenues for future e-Government growth.
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Overview Of E-Government

The Concept of E-Government

There have been many approaches to explaining e-Government within international organizations over the years. Some say e-Government is a type of government to maximize citizens' convenience based on the government's innovative use of information communication technologies (ICTs). Therefore, e-Government is part of an e-Democracy endeavor that fosters self reflective government and improves national responsiveness to issues of public interest. The genesis of e-Government can be traced to 'electronic banking' in the report 'Reengineering' at the National Performance Review of the USA in 1991. After this inception, different countries have taken different approaches in tackling the e-Government question (see Table 1).

Table 1.
Concept of e-Government {© MOPAS (2005); Shin (2010}
OrganizationDetails
UNE-government as a permanent commitment by government to improve the relationship between the private citizen and the public sector through enhanced, cost effective and efficient delivery of services, information and knowledge. It is the practical realization of the best that government has to offer
World BankE-government as the use by government agencies of information technologies such as Wide Area Networks, the Internet, and mobile computing that have the ability of transform relation with citizens, business, and other arms of government
OECD• E-government as the use of ICT and particularly the internet, as a tool to achieve a better level is simply better government.
• It is more about government than about “e” It enables better policy outcomes, higher quality services and greater engagement with citizens

In general, the concept of e-Government aims to supply high-quality public services for stakeholders and government, business and citizens utilizing ICTs. The basic framework of e-Government is to embody a small and efficient government with ICTs developed toward providing better public services. The major focus of e-Government would thus be to maximize citizen's convenience and to lead e-Democracy. In addition, e-Government aims to generally improve national competitiveness and economic activation with global usage of ICTs in the different socio-economic value chains (Shin, 2006).

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