MLA
Poston, Robin S., and Cheri Speier. "Effort-Accuracy Trade-Off in Using Knowledge Management Systems." Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2012, pp. 2798-2822. https://doi.org/10.4018/978-1-60960-783-8.ch721
APA
Poston, R. S. & Speier, C. (2012). Effort-Accuracy Trade-Off in Using Knowledge Management Systems. In I. Management Association (Ed.), Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications (pp. 2798-2822). IGI Global. https://doi.org/10.4018/978-1-60960-783-8.ch721
Chicago
Poston, Robin S., and Cheri Speier. "Effort-Accuracy Trade-Off in Using Knowledge Management Systems." In Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 2798-2822. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-60960-783-8.ch721
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