MLA
Gerritsen, Bart H.M. "EIS Systems and Quality Management." Enterprise Information Systems for Business Integration in SMEs: Technological, Organizational, and Social Dimensions, edited by Maria Manuela Cruz-Cunha, IGI Global, 2010, pp. 300-325. https://doi.org/10.4018/978-1-60566-892-5.ch017
APA
Gerritsen, B. H. (2010). EIS Systems and Quality Management. In M. Cruz-Cunha (Ed.), Enterprise Information Systems for Business Integration in SMEs: Technological, Organizational, and Social Dimensions (pp. 300-325). IGI Global. https://doi.org/10.4018/978-1-60566-892-5.ch017
Chicago
Gerritsen, Bart H.M. "EIS Systems and Quality Management." In Enterprise Information Systems for Business Integration in SMEs: Technological, Organizational, and Social Dimensions, edited by Maria Manuela Cruz-Cunha, 300-325. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-892-5.ch017
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