MLA
Gerritsen, Bart H.M. "EIS Systems and Quality Management." Information Resources Management: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 1979-2004. https://doi.org/10.4018/978-1-61520-965-1.ch707
APA
Gerritsen, B. H. (2010). EIS Systems and Quality Management. In I. Management Association (Ed.), Information Resources Management: Concepts, Methodologies, Tools and Applications (pp. 1979-2004). IGI Global. https://doi.org/10.4018/978-1-61520-965-1.ch707
Chicago
Gerritsen, Bart H.M. "EIS Systems and Quality Management." In Information Resources Management: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 1979-2004. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-965-1.ch707
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