Electric Government

Abstract

Electronic government (e-government) has become a primary focus of informationmanagement for governmental officials as well as IT staff. In this chapter, I review thebasic concepts of e-government and present information on its successes and limita-tions. I also outline key issues that need to be addressed in planning and implementingIT. Because governments are so active in the e-government area, the situation ischanging rapidly so assessments that I make now will undoubtedly need to be revisitedregularly.