MLA
Ferran, Carlos. "Electronic Business in Developing Countries: The Digitalization of Bad Practices." Global Information Technologies: Concepts, Methodologies, Tools, and Applications, edited by Felix B. Tan, IGI Global, 2008, pp. 3091-3104. http://doi:10.4018/978-1-59904-939-7.ch218
APA
Ferran, C. (2008). Electronic Business in Developing Countries: The Digitalization of Bad Practices. In Tan, F. B. (Eds.), Global Information Technologies: Concepts, Methodologies, Tools, and Applications (pp. 3091-3104). IGI Global. http://doi:10.4018/978-1-59904-939-7.ch218
Chicago
Ferran, Carlos. "Electronic Business in Developing Countries: The Digitalization of Bad Practices." In Global Information Technologies: Concepts, Methodologies, Tools, and Applications. edited by Felix B. Tan, 3091-3104. Hershey, PA: IGI Global, 2008. http://doi:10.4018/978-1-59904-939-7.ch218
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