Electronic Government Interoperability

Electronic Government Interoperability

Petter Gottschalk (Norwegian School of Management, Norway) and Hans Solli-Saether (Norwegian School of Management, Norway)
DOI: 10.4018/978-1-60566-648-8.ch001
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Abstract

Digital government, E-Government, and E-governance: all are terms that have become synonymous with the use of information and communications technologies in government agencies. Regardless of the label, digital government has become a prominent strategy for government administrative reform. E-Government projects can potentially increase the quality of government services, generate financial savings, and improve the effectiveness of government policies and programs (Pardo & Tayi, 2007).
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1. Electronic Government Interoperability

Digital government, E-Government, and E-governance: all are terms that have become synonymous with the use of information and communications technologies in government agencies. Regardless of the label, digital government has become a prominent strategy for government administrative reform. E-Government projects can potentially increase the quality of government services, generate financial savings, and improve the effectiveness of government policies and programs (Pardo & Tayi, 2007).

First in this chapter, the concept of E-Government is introduced followed by a description of the global assessment of E-Government readiness. The chapter continues discussing interoperability in electronic government. A list of nine constraining influences electronic government interoperability is presented. Benefits of interoperability are identified, and an introduction to transaction cost theory is given as a means to understand benefits of interoperability. Then a distinction is made between interoperability and integration, and the difference between technical, Semantic and organizational interoperability is discussed. At the end of the chapter a case of Geographic Information Systems is presented.

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