MLA
Tabbane, Rym Srarfi and Mohsen Debabi. "Electronic Word of Mouth: Definitions and Concepts." Capturing, Analyzing, and Managing Word-of-Mouth in the Digital Marketplace. IGI Global, 2016. 1-27. Web. 9 Dec. 2019. doi:10.4018/978-1-4666-9449-1.ch001
APA
Tabbane, R. S., & Debabi, M. (2016). Electronic Word of Mouth: Definitions and Concepts. In S. Rathore, & A. Panwar (Eds.), Capturing, Analyzing, and Managing Word-of-Mouth in the Digital Marketplace (pp. 1-27). Hershey, PA: IGI Global. doi:10.4018/978-1-4666-9449-1.ch001
Chicago
Tabbane, Rym Srarfi and Mohsen Debabi. "Electronic Word of Mouth: Definitions and Concepts." In Capturing, Analyzing, and Managing Word-of-Mouth in the Digital Marketplace, ed. Sumangla Rathore and Avinash Panwar, 1-27 (2016), accessed December 09, 2019. doi:10.4018/978-1-4666-9449-1.ch001
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