Eliciting Organizational Discourse

Eliciting Organizational Discourse

Luca Iandoli (University of Napoli Federico II, Italy) and Giuseppe Zollo (University of Napoli Federico II, Italy)
DOI: 10.4018/978-1-59904-313-5.ch010
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Beginning with this chapter we will describe a methodological approach to identify, represent and model explanatory discourses. In the first part of this chapter we will present the overall methodological framework while in the second part we will focus on the first step of the methodology, that is, the identification and acquisition of explanatory discourses. An interview technique is presented to elicit explanations followed by a detailed example and practical advice.

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