MLA
Brown Sr., Michael A. "Emotional Intelligence and Empathy: A Prosocial Approach to Leadership Communication." Returning to Interpersonal Dialogue and Understanding Human Communication in the Digital Age, edited by Michael A. Brown Sr. and Leigh Hersey, IGI Global, 2019, pp. 204-224. https://doi.org/10.4018/978-1-5225-4168-4.ch010
APA
Brown Sr., M. A. (2019). Emotional Intelligence and Empathy: A Prosocial Approach to Leadership Communication. In M. Brown Sr. & L. Hersey (Eds.), Returning to Interpersonal Dialogue and Understanding Human Communication in the Digital Age (pp. 204-224). IGI Global. https://doi.org/10.4018/978-1-5225-4168-4.ch010
Chicago
Brown Sr., Michael A. "Emotional Intelligence and Empathy: A Prosocial Approach to Leadership Communication." In Returning to Interpersonal Dialogue and Understanding Human Communication in the Digital Age, edited by Michael A. Brown Sr. and Leigh Hersey, 204-224. Hershey, PA: IGI Global, 2019. https://doi.org/10.4018/978-1-5225-4168-4.ch010
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