MLA
Lloyd-Walker, Beverley. "Employee Self-Service Portals." Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 1368-1375. https://doi.org/10.4018/978-1-61520-967-5.ch084
APA
Lloyd-Walker, B. (2010). Employee Self-Service Portals. In I. Management Association (Ed.), Electronic Services: Concepts, Methodologies, Tools and Applications (pp. 1368-1375). IGI Global. https://doi.org/10.4018/978-1-61520-967-5.ch084
Chicago
Lloyd-Walker, Beverley. "Employee Self-Service Portals." In Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 1368-1375. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-967-5.ch084
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