MLA
Patra, Manas Ranjan. "Engineering Banking Applications: A Service-Oriented Agent-Based Approach." Advances in Banking Technology and Management: Impacts of ICT and CRM, edited by Vadlamani Ravi, IGI Global, 2008, pp. 88-102. https://doi.org/10.4018/978-1-59904-675-4.ch006
APA
Patra, M. R. (2008). Engineering Banking Applications: A Service-Oriented Agent-Based Approach. In V. Ravi (Ed.), Advances in Banking Technology and Management: Impacts of ICT and CRM (pp. 88-102). IGI Global. https://doi.org/10.4018/978-1-59904-675-4.ch006
Chicago
Patra, Manas Ranjan. "Engineering Banking Applications: A Service-Oriented Agent-Based Approach." In Advances in Banking Technology and Management: Impacts of ICT and CRM, edited by Vadlamani Ravi, 88-102. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-675-4.ch006
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