MLA
Stefanou, Constantinos J. "E-Enterprise: Organisational Issues of CRM, SRM, and ERP Systems Integration." E-Logistics and E-Supply Chain Management: Applications for Evolving Business, edited by Deryn Graham, et al., IGI Global, 2013, pp. 145-154. http://doi:10.4018/978-1-4666-3914-0.ch008
APA
Stefanou, C. J. (2013). E-Enterprise: Organisational Issues of CRM, SRM, and ERP Systems Integration. In Graham, D., Manikas, I., & Folinas, D. K. (Eds.), E-Logistics and E-Supply Chain Management: Applications for Evolving Business (pp. 145-154). IGI Global. http://doi:10.4018/978-1-4666-3914-0.ch008
Chicago
Stefanou, Constantinos J. "E-Enterprise: Organisational Issues of CRM, SRM, and ERP Systems Integration." In E-Logistics and E-Supply Chain Management: Applications for Evolving Business. edited by Deryn Graham , Ioannis Manikas , and Dimitris K. Folinas, 145-154. Hershey, PA: IGI Global, 2013. http://doi:10.4018/978-1-4666-3914-0.ch008
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