MLA
Muscatello, Joseph R., and Diane H. Parente. "Enterprise Resource Planning (ERP): A Postimplementation Cross-Case Analysis." Strategic Information Systems: Concepts, Methodologies, Tools, and Applications, edited by M. Gordon Hunter, IGI Global, 2010, pp. 1358-1378. https://doi.org/10.4018/978-1-60566-677-8.ch087
APA
Muscatello, J. R. & Parente, D. H. (2010). Enterprise Resource Planning (ERP): A Postimplementation Cross-Case Analysis. In M. Hunter (Ed.), Strategic Information Systems: Concepts, Methodologies, Tools, and Applications (pp. 1358-1378). IGI Global Scientific Publishing. https://doi.org/10.4018/978-1-60566-677-8.ch087
Chicago
Muscatello, Joseph R., and Diane H. Parente. "Enterprise Resource Planning (ERP): A Postimplementation Cross-Case Analysis." In Strategic Information Systems: Concepts, Methodologies, Tools, and Applications, edited by M. Gordon Hunter, 1358-1378. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-677-8.ch087
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