Enterprise Resource Planning for Intelligent Enterprises

Abstract

This chapter describes enterprise resource planning (ERP) systems as a fundamental tool in the intelligent enterprise and therefore, constitutes an important element for knowledge management. The definition of these systems, their main characteristics and the historical evolution are presented. The ERP market and market trends are described, with special emphasis on the usage of the Internet as a key technological tool for the intelligent enterprise. Finally, the advantages and disadvantages of ERP systems are discussed as well as major problems encountered during their implementation.