Establishing Trust

Establishing Trust

Robert Jones (Enterprise Architecture Group of HP Corporate IT, USA), Rob Oyung (R&D Lab Manager at Hewlett-Packard, USA) and Lisa Shade Pace (Enterprise Architecture Group of HP Corporate IT, USA)
Copyright: © 2005 |Pages: 3
DOI: 10.4018/978-1-59140-585-6.ch005
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Abstract

Many of the myths and challenges described previously stem from the fact that there is not a strong established trust relationship within a team. If managers feel that their employees can work independently and deliver on their commitments without constant supervision and micromanagement, then people might feel less need to meet face-to-face. If employees feel that their work is visible, that their peers understand and value their contributions, and that their managers provide support and encouragement during all phases of their projects, then the employees might not feel that they have to be sitting next to their bosses in order to climb the corporate ladder and to be successful. One manager, Joe Gerardi, explained the importance of building a trust relationship.

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