MLA
Orozco Mendoza, María Julia,et al. "Estimate of Effort in Software Implementation Projects." Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies, edited by Hanna Oktaba and Mario Piattini, IGI Global, 2008, pp. 313-326. http://doi:10.4018/978-1-59904-906-9.ch017
APA
Orozco Mendoza, M. J., Perea, E. F., & Esquivel, C. A. (2008). Estimate of Effort in Software Implementation Projects. In Oktaba, H., & Piattini, M. (Ed.), Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies (pp. 313-326). IGI Global. http://doi:10.4018/978-1-59904-906-9.ch017
Chicago
Orozco Mendoza, María Julia and Evaristo Fernández Perea, and Claudia Alquicira Esquivel. "Estimate of Effort in Software Implementation Projects." In Software Process Improvement for Small and Medium Enterprises: Techniques and Case Studies. edited by Hanna Oktaba , and Mario Piattini, 313-326. Hershey, PA: IGI Global, 2008. http://doi:10.4018/978-1-59904-906-9.ch017
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