Evaluating Content-Management Systems for Online Learning Programs

Abstract

Creating quality assessments typically requires the involvement of many people who require access to the item and test information, which is stored in repositories called item banks or, more appropriately, content-management systems, since they store many kinds of content used in the test development process. This chapter discusses the types of options that are available in content-management systems and provides guidance about how to evaluate whether different content-management systems will meet an organization’s test development and delivery needs. This chapter focuses on online, fully Internet-enabled applications, since those applications have the most features.