Evaluating the Factors Affecting Decision Support Systems Usage by Strategic Decision Makers in Egypt: Using a Structural Equation Modeling Approach

Abstract

This chapter draws on a survey of CEO and IT managers in local authorities in Egypt to explain the key factors affecting their use of DSS in making strategic decisions. This chapter proposes and tests a Structural Equation Model (SEM) that extends the generally accepted Technology Acceptance Model to assess relationships between an extensive range of constructs and their relation with DSS usage via Perceived Ease of Use and Perceived Usefulness. The SEM approach has enabled the development of a framework that will support a sustainable approach towards the adoption and use of DSS in developing Middle Eastern countries.