MLA
Markaki, Ourania I., et al. "Evaluating the Quality Attributes of E-Government Websites." Digital Democracy: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2012, pp. 245-266. https://doi.org/10.4018/978-1-4666-1740-7.ch013
APA
Markaki, O. I., Charilas, D. E., & Askounis, D. (2012). Evaluating the Quality Attributes of E-Government Websites. In I. Management Association (Ed.), Digital Democracy: Concepts, Methodologies, Tools, and Applications (pp. 245-266). IGI Global. https://doi.org/10.4018/978-1-4666-1740-7.ch013
Chicago
Markaki, Ourania I., Dimitris E. Charilas, and Dimitris Askounis. "Evaluating the Quality Attributes of E-Government Websites." In Digital Democracy: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 245-266. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-1740-7.ch013
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