MLA
Shi, Jing, et al. "Expanding Role of Telephone Systems in Healthcare: Developments and Opportunities." Health Care Delivery and Clinical Science: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2018, pp. 564-598. https://doi.org/10.4018/978-1-5225-3926-1.ch030
APA
Shi, J., Erdem, E., & Liu, H. (2018). Expanding Role of Telephone Systems in Healthcare: Developments and Opportunities. In I. Management Association (Ed.), Health Care Delivery and Clinical Science: Concepts, Methodologies, Tools, and Applications (pp. 564-598). IGI Global. https://doi.org/10.4018/978-1-5225-3926-1.ch030
Chicago
Shi, Jing, Ergin Erdem, and Heping Liu. "Expanding Role of Telephone Systems in Healthcare: Developments and Opportunities." In Health Care Delivery and Clinical Science: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 564-598. Hershey, PA: IGI Global, 2018. https://doi.org/10.4018/978-1-5225-3926-1.ch030
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