Experiences Conducting Cross-Cultural Research

Abstract

When conducting cross-cultural investigations, it is incumbent upon the information systems researcher to be prepared to reflect upon the differences between the frameworks of the researcher and the research participants. Three cross-cultural projects are discussed in this article. The first project, investigating systems analysts, employs the Repertory Grid from personal construct theory (Kelly, 1955, 1963). The second and third projects both employ narrative inquiry (Bruner, 1990). The second project investigates the use of information systems by small business and relies upon multiple regional researchers. The third project, which is currently on-going, investigates the emerging role of chief information officers and is a single researcher venture. These projects have contributed to the information systems field of study and are presented here to provide researchers with ideas for further qualitative cross-cultural investigations.