MLA
Topacan, Umit, et al. "Exploring the Adoption of Technology Driven Services in the Healthcare Industry." Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 1172-1192. https://doi.org/10.4018/978-1-61520-967-5.ch071
APA
Topacan, U., Basoglu, A. N., & Daim, T. U. (2010). Exploring the Adoption of Technology Driven Services in the Healthcare Industry. In I. Management Association (Ed.), Electronic Services: Concepts, Methodologies, Tools and Applications (pp. 1172-1192). IGI Global. https://doi.org/10.4018/978-1-61520-967-5.ch071
Chicago
Topacan, Umit, A. Nuri Basoglu, and Tugrul U. Daim. "Exploring the Adoption of Technology Driven Services in the Healthcare Industry." In Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 1172-1192. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-967-5.ch071
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