Exploring Knowledge Types and Knowledge Protection in Organizations

Exploring Knowledge Types and Knowledge Protection in Organizations

Maslin Masrom (Universiti Teknologi Malaysia, Malaysia), Nik Hasnaa Nik Mahmood (Universiti Teknologi Malaysia, Malaysia) and Aida A. Aziz Al-Araimi (Universiti Teknologi Malaysia, Malaysia)
DOI: 10.4018/978-1-5225-1913-3.ch017
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Abstract

Knowledge management has emerged as an area of enquiry for managing organizational knowledge. It is a key driver for organizational effectiveness and competitive advantage and an effective way to address economic problems including losses related to high turnovers and retiring workforce. It also has been considered an important weapon for maximizing the potential of knowledge for sustainable performance for public and private organizations. Knowledge is a critical resource for organizations, and the knowledge resources need to be properly recognized and used for achieving organizational goals. Knowledge has limited value if it is not shared within the organization. The aim of the chapter is to examine the relationship between knowledge types and knowledge protection. It will also identify several approaches (i.e. tools and programs) or mechanisms for protecting the knowledge from loss.
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Knowledge Management In Organizations

Knowledge management (KM) is regarded as a process involving various activities, which include four basic components that must exist: creating, storing and retrieving, transferring and applying knowledge within and between organizations to maintain competitive advantage (Alavi & Leidner, 2001; Darroch, 2003; Mason & Pauleen, 2003; Kakabadse et al. 2003). It These activities are aimed at improving knowledge, knowledge-related practices, organizational behaviors and decisions and organizational performance (King, 2009). King (2009) pointed out that through KM, organizations seek to acquire or create useful knowledge and make it available to those who can use it at a time and place that is appropriate for them to achieve maximum effective usage and influence organizational performance.

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