Exploring the Future of AI in Marketing and the Evolution of Consumer Insight Analysis

Exploring the Future of AI in Marketing and the Evolution of Consumer Insight Analysis

Aaruni Batta (Chandigarh Business School of Management, CGC-Landran, India), Pallavi Pahuja (Chandigarh Business School of Administration, CGC-Landran, India), and Ruby Sharma (Chandigarh Business School of Administration, CGC-Landran, India)
Copyright: © 2025 |Pages: 20
DOI: 10.4018/979-8-3373-3476-9.ch003
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Abstract

The advancement of artificial intelligence (AI) is poised to revolutionize marketing and deepen our understanding of consumer behavior. As AI technologies progress, they promise to enhance marketing strategies through ultra-personalization, enabling brands to deliver highly tailored experiences based on comprehensive data analysis. Predictive analytics will forecast trends and guide strategic decisions, while sophisticated customer segmentation will allow for more precise targeting of niche audiences. Real-time insights and natural language processing will improve interactions and feedback mechanisms, and advanced visual recognition and behavioral biometrics will offer new dimensions in consumer engagement. Despite these advancements, addressing ethical concerns and data privacy will be critical to maintaining consumer trust. This overview highlights how AI is shaping the future of marketing and consumer insights, offering new opportunities for more effective and nuanced engagement.
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